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If you have a question you would like to ask one of our IVA experts regarding any aspect of the IVA application process, or if you are currently in an IVA and would like to ask a question related to your ongoing IVA, then please simply enter your question into the form below and send it to our team.

We will endeavour to provide a reply within one hour of receiving your question during office hours, and as soon as possible all other times.

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So if you have any questions relating to the IVA subject, why not ask us by simply putting your question in the box and sending it in for one of our IVA experts to answer for you.

Your Questions

This is just a small sample of the hundreds of IVA questions we receive from our visitors each month.

Q "Hi, Please could you tell me if me and my partner could put our debts together into an IVA?"

Yes you can. This type of IVA is called a Joint IVA or Interlocking IVA and is quite common.

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Q "If i go ahead with an iva and get some compensation for a car injury will this be taken off me and will i have to declare it?"

Yes, you will need to declare it but you would only need to surrender the element for loss on earnings under the 'windfall clause' of your IVA.

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Q "Do you follow the IVA protocol mentioned on the national debt line website?"

Where ever possible the external Insolvency Practitioners we use will adhere to the principles of the IVA protocol and provide protocol compliant IVAs.

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Q "Can an IVA be sorted out quickly as i am in danger of defaulting on my mortgage?"

From the time of your application, it generally takes 5 weeks to enter into an IVA

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Q "No upfront fee, is there a catch?"

No, there's no catch, we do not charge any up-front fees.

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Q "I want to set up an IVA but am concerned that it will not be accepted"

This is a common, yet unfounded fear. Whilst it's true your creditors might reject your proposal, we have a great deal of experience in understanding your creditors demands and, as a result, our IVA approval rate is currently over 97%

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Q "I'm in approximately £16000 - £18000 debt i have £4,000 overpayment from working and child tax credits which they want back at £30 p/w for 36 months could this be included in an iva?"

Yes, if you have received the CTC overpayments in error, the outstanding overpayments will be included alongside your other debts in your IVA and your CTC payments will return to your normal level of entitlement.

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Q "I have got around £12.000 in debt and wondering what is the best step forward"

It's always best to have a chat with one of our advisers before you make any decisions as to which option you should choose. They can properly assess your circumstances during your chat and offer you sound and balanced advice.

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Q "If I enter into an IVA will i be able to include HP agreements that i have on two cars that i have"

HP agreements are secured debts and, as such, they cannot be included as debts in your IVA. If both vehicles are essential to your family’s needs then an allowance will be made so you can continue to purchase the vehicles. If one, or both vehicles need to be surrendered then any shortfalls can be included in your IVA along side your other unsecured debts.

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Q "Does my DLA account to paying off my debt through a current iva?"

Any Disability Living Allowance you receive will form part of your household income and will be allocated towards the costs of providing you with the support and care you need. Your IVA payments will only be made up of your disposable income.

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Q "What is the process for a failed IVA .Will all the interest be re added to by debt balances"

If your IVA fails to reach a successful conclusion, the protection of the IVA is lost. Creditors will once again pursue you for any debt left outstanding by the failed IVA which could, ultimately result in you being made bankrupt.

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Q "i am trying to open a basic business bank account with great difficulty can you give me any tips please"

Take a look at this webpage discussing the types of bank account you'll need and a list of the different account names available to you.

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Q "Hi there. How easy and quick can I start and IVA if I qualify?"

It's very easy and extremely quick, but always starts with a phone call. Once we've established you qualify, it takes approximately 5 weeks for the application process.

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Q "Hi, does getting married during a IVA affect your payments?"

No, it wouldn't be the act of getting married that would affect your IVA payments, however, it would more likely be moving in with your partner would probably cause more pressure on your payments to change.

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Q "Hi.  I have just been speaking to a company who is helping me set up an IVA, but they say they need £250 up-front to process things.  Is this normal?"

No, this is not normal and, moreover, it's unnecessary too. In our opinion this is bad practice and we lead the fight against No Upfront Fees. However, many other IVA companies see this practice as fair game.

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Q "would an IVA be best for me? i owe £11500 on a personal loan and approximately £9000 on credit cards"

It's always best to have a chat with one of our advisers before you make any decisions as to which option you should choose. They can properly assess your circumstances during your chat and offer you sound and balanced advice

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Q "my husband and i have debts but not together, and we can no longer manage them, we have been getting threatening letters from debt collectors and are thinking of doing an iva, can we do one together as in putting our debts together as one, even though we have not got joint debts together? "

Yes you can. This type of IVA is called a Joint IVA or Interlocking IVA and is quite common. Take a look at the different types of IVA there are on the IVA information page.

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Q "I'm not really sure what to do, iv got debts of about £7000 and iv ignored them for a few years. I was in a abusive and controlling relationship and i never delt with the debts myself. I escaped the relationship 2 years ago and dont want any kind of contact with my ex again. Iv got social anxiety disorder and find it very hard to talk to people i dont know. Iv now had a baby and am surviving on maternity allowance and tax credits. i want to get rid of my debts but am unsure how to even go about it and am unsure who some of my creditors are."

From what you have said, you should explore the 'Debt Relief Order' option. A DRO is designed to help people in similar situations to yours and will provide the cheapest and quickest way out of debt for you. Good luck.

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