COVID-19: Update

The team at IVAorg are committed to keeping our free helpline open. In the space of just a few days, life has changed completely for all of us. We hope you are managing to adapt during this very difficult time and whatever happens, we are still here and will continue to give guidance, support and advice to all those experiencing financial difficulties during this uncertain time.

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Ask An Expert

If you have a question you would like to ask one of our IVA experts regarding any aspect of the IVA application process, or if you are currently in an IVA and would like to ask a question related to your ongoing IVA, then please simply enter your question into the form below and send it to our team.

We will endeavour to provide a reply within one hour of receiving your question during office hours, and as soon as possible all other times.

Your Details

Key Information
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  • By checking the “Agreement and Consent” box you agree and give your consent for us to use your information for the purpose described.
Your Question

So if you have any questions relating to the IVA subject, why not ask us by simply putting your question in the box and sending it in for one of our IVA experts to answer for you.

Example of Questions

This is just a small sample of the hundreds of IVA questions we receive from our visitors each month.

Q

"Could myself and my partner put our debts together into an IVA?" Yes you can. This type of IVA is called a Joint IVA or Interlocking IVA and is quite common.Call us now for free on 0800 856 8569 Apply for an IVA Ask an Expert

Q

"If I receive compensation for an injury will I have to declare it, and will I have to pay it into the IVA?" Yes, you will need to declare it but you would only need to surrender the element for loss on earnings under the 'windfall clause' of your IVA.Call us now for free on 0800 856 8569 Apply for an IVA Ask an Expert

Q

"No upfront fee, is there a catch?" No, there's no catch, we do not charge any up-front fees.Call us now for free on 0800 856 8569 Apply for an IVA Ask an Expert

Q

"I want to set up an IVA but am concerned that it will not be accepted" This is a common, yet unfounded fear. Whilst it's true your creditors might reject your proposal, we have a great deal of experience in understanding your creditors demands and, as a result, our IVA approval rate is currently over 97% Call us now for free on 0800 856 8569 Apply for an IVA Ask an Expert

Q

"I have overpayments from working and child tax credits, could this be included in an IVA?" Yes, if you have received the CTC overpayments in error, the outstanding overpayments will be included alongside your other debts in your IVA and your CTC payments will return to your normal level of entitlement.Call us now for free on 0800 856 8569 Apply for an IVA Ask an Expert

Q

"I have around £12.000 of debt and was wondering what is the best option" It's always best to have a chat with one of our advisers before you make any decisions as to which option you should choose. They can properly assess your circumstances during your chat and offer you sound and balanced advice.Call us now for free on 0800 856 8569 Apply for an IVA Ask an Expert

Q

"Can I include HP agreements on two cars" HP agreements are secured debts and, as such, they cannot be included as debts in your IVA. If both vehicles are essential to your family’s needs then an allowance will be made so you can continue to purchase the vehicles. If one, or both vehicles need to be surrendered then any shortfalls can be included in your IVA along side your other unsecured debts.Call us now for free on 0800 856 8569 Apply for an IVA Ask an Expert

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"Does DLA go towards the IVA payments?" Any Disability Living Allowance you receive will form part of your household income and will be allocated towards the costs of providing you with the support and care you need. Your IVA payments will only be made up of your disposable income.Call us now for free on 0800 856 8569 Apply for an IVA Ask an Expert

Q

"How easy and quick can I start an IVA, if I qualify?" It's very easy and extremely quick, but always starts with a phone call. Once we've established you qualify, it takes approximately 5 weeks for the application process. Call us now for free on 0800 856 8569 Apply for an IVA Ask an Expert

Q

"Does getting married during a IVA affect your payments?" No, it wouldn't be the act of getting married that would affect your IVA payments, however, it would more likely be moving in with your partner would probably cause more pressure on your payments to change.Call us now for free on 0800 856 8569 Apply for an IVA Ask an Expert

Q

"The company who is helping me set up an IVA, say they need £250 up-front to process things. Is this normal?" No, this is not normal and, moreover, it's unnecessary too. In our opinion this is bad practice and we lead the fight against No Upfront Fees. However, many other IVA companies see this practice as fair game.Call us now for free on 0800 856 8569 Apply for an IVA Ask an Expert

Q

"Would an IVA be suitable for me? I owe £11000 on a personal loan and approximately £8000 on credit cards" It's always best to have a chat with one of our advisers before you make any decisions as to which option you should choose. They can properly assess your circumstances during your chat and offer you sound and balanced adviceCall us now for free on 0800 856 8569 Apply for an IVA Ask an Expert

Q

"My partner and I have separate debts, can we do an IVA together, even though we do not have joint debts?" Yes you can. This type of IVA is called a Joint IVA or Interlocking IVA and is quite common. Take a look at the different types of IVA there are on the IVA information page.Call us now for free on 0800 856 8569 Apply for an IVA Ask an Expert

Q

"I have debts of about £7000 and I'm not really sure what to do. I'm a single mum and am surviving on maternity allowance and tax credits." From what you have said, you should explore the 'Debt Relief Order' option. A DRO is designed to help people in similar situations to yours and will provide the cheapest and quickest way out of debt for you. Good luck. Call us now for free on 0800 856 8569 Apply for an IVA Ask an Expert

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